Library

Borrowing Information
Information about Library access for borrowers other than enrolled students and staff of Massey University can be found on the Borrower Categories page.

Your Library Card

Your Massey ID card is also your Library card. In order to borrow material, please bring this card with you when using the Library in person.

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Loan Periods


Undergraduate
Students		Postgraduate Students
Staff
How many items can I borrow? 40 75 75
Standard loan periods Internal students:2 weeks

Extramural students: 3 weeks
(includes postage time)		 Fixed dates.
2010 due dates are:
  • Monday 22 February
  • Wednesday 19 May
  • Wednesday 21 July
  • Wednesday 22 September
  • Tuesday 9 November
 Fixed dates.
2010 due dates are:
  • Monday 22 February
  • Wednesday 19 May
  • Wednesday 21 July
  • Wednesday 22 September
  • Tuesday 9 November
Short loan periods for items in demand Internal students:5 days

Extramural students:15 days
(includes postage time)		 Internal students:5 days

Extramural students:15 days
(Includes postage time)		 7 days

Music CDs in the Wellington Campus Library collection are issued for 1 week.
  • You can log in to MyLibrary to see when your books are due.
  • If you are going away, you need to return all Library books before you go or arrange for someone to clear your mail and return a book on your behalf if recalled.

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Renewals

You may renew your items on loan in person, by phone, or by logging in to MyLibrary on the Library Catalogue. Please check the new due dates for all items that you have on loan. Your books can be renewed three times and then will need to be returned to the Library.

Renewing a book after it has become overdue will incur a fine.

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Returns

  • Please return any items on loan by the due date
  • Courtesy reminder notices are sent (via email only) 3 days before an item is due to internal borrowers; and 4 days before an item is due to extramural borrowers.
  • Overdue notices are sent after the items are due back, however, non-receipt of an overdue notice will not constitute grounds for waiving of fines

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Recalls

Recalls allow for the maximum use of items that are needed by many borrowers.

  • If another borrower has requested any item you have on loan, it may be recalled from you. Please note it may have a new due date
  • Please return recalled items promptly for others to use or contact us immediately if there is a problem, as late returns will be fined at $3 per item, per day
  • We encourage all borrowers to check MyLibrary regularly for high demand items that may be recalled
  • If you are going away, you need to return all Library books before you go or arrange for someone to clear your mail and return a book on your behalf if recalled

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Fines and Overdues

Fine rates have changed from 7 January 2010.

Fine rates for students are:

  • 30 cents per day for a book or audio visual item returned or renewed after its due date
  • $3 per day overdue for short-term loans or recalled items
  • A maximum $15 charge for an item returned after 28 days
  • Reserves (2 hour loans) are fined at $1 per hour, or part thereof, for late return

Please note: if fines total $15 or more you will be prevented from borrowing, renewing or placing requests.


All borrowers will be prevented from borrowing, renewing or placing requests:

  • when an item reaches 10 days overdue
  • when a recalled item is 1 day or more overdue

Please note: Any item still overdue at 28 days will be invoiced at a standard item charge, plus a $15 billing fee as well as a processing fee.

If you have lost a book or it has been damaged while on loan to you please contact library@massey.ac.nz or phone 0800 MASSEY (0800 627 739) as soon as possible.


Paying Fines

You can pay your fines by:

  • Cash: You can pay at any Massey Campus Library
  • Credit Card: We accept MasterCard, Visa, American Express or JCB. You can use the direct link to our secure form or follow the Forms link under Quick Links on the Library homepage. To do this you need to login to My Library first. Alternatively, details can be sent by:
    Phone: 0800 MASSEY (0800 627 739) and ask for the Library
    Fax: (06) 350 5605
    Post: Massey University Library,
    Private Bag 11054,
    Palmerston North

    We need to know the type of credit card, number, expiry date and the name of the cardholder as it is written on the card.
  • Cheque: Please make your cheque payable to "Massey University", put your name and ID number on the back of the cheque, and post it to:
    Massey University Library,
    Private Bag 11054,
    Palmerston North.
  • Online Banking: If you would like to pay online, please contact Library@massey.ac.nz and we will give you the account number for your payment.

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Your Postal and Email Addresses

  • The postal and email addresses you have supplied to the University are the addresses we will use to communicate with you and to send any Library notices for overdue or recalled items
  • Email is our preferred means of communicating so it is essential that your email address is kept up to date on MyMassey
  • If your postal or email address has changed please advise the University by calling 0800 MASSEY (0800 627 739) or emailing contact@massey.ac.nz. You can also change your email address by setting up an email forward through MyMassey

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Reference-Only Material

Some Library material (including all journals) is "Reference Only" and may not leave the Library. You are welcome to use this material within the Library.

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Reserve

Reserve items include key material for specific papers. You may borrow Reserve items for 2 hours at a time, to use within the Library. There are fines of $1 per hour, or part thereof, for late return.

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Requests

Staff and Internal Students

Extramural Students

Books

What Can You Request?

  • You may request Massey University books that are already on loan or are located at another campus library.
  • You may not request books that are 'Available' at your own campus library.
  • If the book is not held by Massey University Library or all copies are on loan, you may be able to request it from other libraries.
  • You may request books that are not held by any Massey library through our InterLibrary Loan service.
Logging In
  • Please request your books by logging in to MyLibrary (we recommend that you log in before you begin to search the Library Catalogue).
  • Staff: You must create a PIN if you are logging in for the first time.
  • Students: Use your Massey University PIN to log in.
  • You may request any item that displays a Request button.


Making Your Request
  • Once you have searched for and found your books on the Library Catalogue, click on the Request button.
  • If you have a deadline you may choose to enter a 'cancel if not filled by' date. If you do not enter a date your request will expire ater 6 months.
  • We recommend that you allow as much time as possible for requests, especially if the book is in high demand.


Pickup or Delivery
  • Staff: Books will be delivered to you via the internal mail.
  • Students: You will be notified by e-mail when your book is ready for pickup (we recommend that you check your MyLibrary record regularly for requests that are ready for pickup). Items ready for pickup are held for 5 days. Please pick them up at the Lending Desk of your campus library.

Books

What Can You Request?

  • You may request any Massey University books that are already on loan.
  • You may request any books that are 'Available'.
  • If the book is not held by Massey University Library or all copies are on loan, you may be able to request it from other libraries.
  • You may request books that are not held by any Massey library through our InterLibrary Loan service.
Logging In
  • Please request your books by logging in to MyLibrary (we recommend that you log in before you begin to search the Library Catalogue).
  • Use your Massey University PIN to log in.
  • You may request any item that displays a Request button.
Making Your Request
  • Once you have searched for and found your books on the Library Catalogue, click on the Request button.
  • If you have a deadline you may choose to enter a 'cancel if not filled by' date. If you do not enter a date your request will expire ater 6 months.
  • We recommend that you allow as much time as possible for requests, especially if the book is in high demand.
Delivery

Journal Articles

Journal Articles

Please see our How Do I Make Requests? page for extramural students.

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MyLibrary

You can log in to MyLibrary at any time to see:

  • what you have on loan
  • when items are due
  • if you have any items recalled
  • the status of your requests (holds)
  • any fines.

If you are unable to borrow, request or renew an item this may be because:

  • You have overdue books
  • Your fines are $15 or over
  • Your fees to the University have not been paid.

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Help

If you have any queries or need help please email or contact us.

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Page authorised by University Librarian
Last updated on Thursday 11 March 2010